Error: 'Unable to Save Changes. An Unknown error has occurred. PRM - 000000041' When Trying to Set a Company to Inactive.
(Doc ID 2448176.1)
Last updated on MARCH 27, 2019
Applies to:
Oracle Prime Cloud Service - Version 18.8 and laterInformation in this document applies to any platform.
Symptoms
When attempting to save changes to a Company and setting it to Inactive, the following error occurs:
ERROR
Unable to Save Changes
An unknown error has occurred.
PRM - 000000041
STEPS
The issue can be reproduced at will with the following steps:
1. Update a Company.
2. Set the status of the Company to "Inactive".
3. Attempt to save changes.
BUSINESS IMPACT
Due to this issue, Company cannot be set to Inactive.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |