Unable to Create Partner User - Error: PRM-000000000
(Doc ID 2448715.1)
Last updated on APRIL 26, 2021
Applies to:Oracle Primavera Cloud Service - Version 18.8 and later
Information in this document applies to any platform.
On Prime Projects: Cloud: Administration
When attempting to add new users, the following error occurs.
Unable to create partner user.
An unknown error has occurred.
PRM - 000000000
The issue can be reproduced at will with the following steps:
- From within Prime Projects, access the Global Admin dialog.
- From the Companies tab, select desired company.
- In the Users pane, click on Add, provide user details and save changes by clicking on the Add button.
Due to this issue, new users cannot be added.
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