Error 'Unifier cannot connect to the AutoVue server. You may be missing the required certificate' When Opening a File in AutoVue Using the Firefox Browser
(Doc ID 2448786.1)
Last updated on OCTOBER 17, 2019
Applies to:Primavera Unifier Cloud Service - Version 22.214.171.124 and later
Primavera Unifier - Version 126.96.36.199 and later
Information in this document applies to any platform.
When opening a file in AutoVue using the Firefox browser, the following error occurs.
Unifier cannot connect to the AutoVue server. You may be missing the required certificate. To attain the certificate and instructions go to View Help menu in Unifier and click Download Plugins
The issue can be reproduced at will with the following steps:
- Login to Unifier.
- Open a Shell.
- Open Documents.
- Open a file listed in the folder.
- A Security Warning displays; click Accept to run.
- AutoVue Launch runs - AutoVue is waiting for a browser connection.
- View the reported error.
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