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Fusion Global Payroll: MF_NUX Trying to Edit or Delete Payroll: Additional information for "Remote Region error #2": An error occurred while invoking task Manage Payroll Definitions. (Doc ID 2448880.1)

Last updated on OCTOBER 02, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.20.07.0 and later
Oracle Fusion Global Payroll - Version 11.12.1.0.0 and later
Information in this document applies to any platform.
This note was created for Release 11.12.1.0.0. The note has been reviewed and is current for release 11.13.20.07.0.

Symptoms

When attempting to edit or delete a Payroll, getting stuck due to the Remote Region error.

The following error occurs:

ERROR
-----------------------
"Unable to retrieve content. Additional information for "Remote Region error #2": An error occurred while invoking task Manage Payroll Definitions. Review the FunctionalSetupServer logs for more details on this error. Contact your help desk... "

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigation> Settings and Maintenance> Manage Payroll Definitions.
2. attempting to Edit a Payroll or Delete.
3. getting stuck Due to the Remote region Error.


Due to this issue, users are prevented from adjusting the end date or using the delete function under Manage Payroll Definitions.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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