When Correcting Assignment, an error occurs JBO-PER:::PER_EMCOR_MISSING_ASG_ERR: FAILED (Doc ID 2449310.1)

Last updated on DECEMBER 15, 2023

Applies to:

Symptoms

On : 11.12.1.0.0 version,

Global Human Resources

ACTUAL BEHAVIOR
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When attempting to correct the assignment details for the person number - xxxxx from Manage Employment UI, the transaction gets failed. It shows "Failed with Errors routing participants"

EXPECTED BEHAVIOR
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Expected to correct the assignment details on Manage Employment page.

ERROR
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Failed with Errors routing participants. Logs showed the error - 

An error occurred while processing the data. Cancel and reenter the transaction.&lt;/TEXT>&lt;CAUSE>&lt;/CAUSE>&lt;ACTION>&lt;/ACTION>&lt;DETAILS>&lt;/DETAILS>&lt;INCIDENT>&lt;/INCIDENT>&lt;/MESSAGE></tns:message><tns:severity>SEVERITY_ERROR</tns:severity><tns:detail xsi:type="tns:ServiceErrorMessage"><tns:code>PER:::PER_EMCOR_MISSING_ASG_ERR</tns:code><tns:message>JBO-PER:::PER_EMCOR_MISSING_ASG_ERR: &lt;MESSAGE>&lt;NUMBER>PER-1531806&lt;/NUMBER>

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to Fusion Applications.
2. Navigate to Person Management
3. Search for person number - abcd
4. Go the Manage Employment UI.
5. Select the Assignment row and click on Edit > Correct. Correct the attributes and click on Submit.

IMPACTED POPULATION
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The issue is happening for 1 employee with person numbers
1. abcd
Customer is expecting for a permanent fix of the issue in POD XXXX.

BUSINESS IMPACT
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The issue has the following business impact:
The issue is on production POD.This is very critical as this is impacting the user's details.

ENVIRONMENT
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1. The impacted POD is XXXX
2. The POD type is ERP
3. The Release is 11.12.1.0.0

Cause

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