Interface Lines For Credit Memo Created From RMA To Create Credit Memo.
(Doc ID 2449505.1)
Last updated on NOVEMBER 17, 2019
Applies to:
Oracle Fusion Receivables Cloud Service - Version 11.13.18.02.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.18.02.0 version, Billing - Auto Invoice
RMA with a positive amount not grouping with RMA line to create credit memo. Positive lines stays back in AR interface saying positive amount cannot create Credit Memo while the Negative line has been processed. The net amount for all lines is negative.
ERROR
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The document created must have a negative amount total, because the creation sign of the transaction type is Negative.
STEPS
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The issue can be reproduced at will with the following steps:
1. Load AR Interface table with data
2. Run Import AutoInvoice
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot Create Transactions
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |