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Cloud Administration Error Attempting To Provide Application Access: unassigning Application Access failed : PrimaveraUnifierProduction due to Error while deleting user (Doc ID 2449714.1)

Last updated on OCTOBER 18, 2019

Applies to:

Primavera Unifier Cloud Service - Version 18.8 and later
Information in this document applies to any platform.

Symptoms

For any Oracle Cloud Hosted Unifier environment in Cloud Administration

Expected Result: Managing application access through Cloud Administration should enable and allow a user to login to Unifier.

Actual Result: The following excerpt is returned in Cloud Administration trying to manage the user's application access:

[ApplicationProvisionServiceImpl] - unassigning Application Access failed : PrimaveraUnifierProduction due to Error while deleting user :[]
[UserResourceApi] - Revoking Application Access failed for user USERNAME
[UserResourceApi] - Completed unassigning of Application Access...

Also, the following is returned when the user attempts to login: System not available. Please contact your system administrator

Cause

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In this Document
Symptoms
Cause
Solution


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