My Oracle Support Banner

Unable To Add Members to folder due to Error: "There is a problem with you account because the maximum amount of users has been exceeded." (Doc ID 2449758.1)

Last updated on SEPTEMBER 21, 2018

Applies to:

Content and Experience Cloud Service - Version and later
Autonomous Oracle Content and Experience Cloud - Version 18.2.5 and later
Oracle Content and Experience Cloud - Version 18.1.2 and later
Information in this document applies to any platform.


The following error occurs when adding members to a folder.



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.