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Document Manager Standard View Is Slow Loading When There Is A Large Number Of Records In The Log (Doc ID 2450780.1)

Last updated on APRIL 03, 2019

Applies to:

Primavera Unifier Cloud Service - Version 18.1 to 18.7 [Release 18.1 to 18.7]
Information in this document applies to any platform.

Symptoms

On Unifier : Version 18.1 through 18.7

ACTUAL BEHAVIOR
---------------
When in Document Manager and switching from Classic View to Standard View, the window paints slowly.

EXPECTED BEHAVIOR
-----------------------
Performance for the windows to load for Classic View are fast and the window load time for Standard View should be the same.

STEPS
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The issue can be reproduced at will with the following steps:

  1. Log into Primavera Unifier.
  2. Access Document Manager.  If the view is using Standard View, switch to Classic View and note the time for the window to paint. Then switch to Standard View to see that the time to paint is much longer than Classic View.
  3. To see a more dramatic effect, access a Project/Shell that has a large number of items in the Document Manager log and perform the same steps.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot work efficiently.

Cause

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In this Document
Symptoms
Cause
Solution
References


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