My Oracle Support Banner

Error When Trying To Delete Phone Record With HDL (Doc ID 2450869.1)

Last updated on DECEMBER 29, 2019

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version and later
Information in this document applies to any platform.


When attempting to load with HDL in order to delete a phone number for an employee ,
the following error occurs.

An error occurred. To review details of the error run the HCM Data Loader Error Analysis Report diagnostic test. Message details: Please check the stack trace for more details.

java.lang.NullPointerException at oracle.apps.hcm.employment.core.workerServiceV2.view.PersonPhoneVOImpl.beforeLogicalRowProcessing( at oracle.apps.hcm.common.core.HcmViewObjectImpl._beforeLogicalRowProcessing( at

The issue can be reproduced at will with the following steps:
1. Navigator -> Data Exchange -> Import and Load Data -> Import File drop down -> Import Local File -> ->Submit


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.