My Oracle Support Banner

AW Snap! In The Opportunity Object (Doc ID 2450906.1)

Last updated on NOVEMBER 17, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.02.0 version, Opportunities


When the users click on the Opportunity object they are getting AW Snap! and the Opportunity landing page is not opening at all.



ERROR
-----------------------
AW Snap! Something went wrong




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go To Opportunities
2. Click on opportunity object
3. Get error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use opportunities.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.