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"You have successfully logged out" message is received when attempting to access Primavera Virtual Desktop (PVD) (Doc ID 2450915.1)

Last updated on DECEMBER 05, 2019

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.9.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to access Primavera Virtual Desktop (PVD), the logout screen is presented with the following message:

MESSAGE

You have successfully logged out.

STEPS

The issue can be reproduced at will with the following steps:
1. Login to Oracle Cloud.
2. Select PVD.
3. Observe logout message.

BUSINESS IMPACT

The issue has the following business impact:
Due to this issue, users cannot access PVD.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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