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Cannot Remove Contacts Associated to Accounts (Doc ID 2450952.1)

Last updated on NOVEMBER 21, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.05.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
---------------
Not able to delete a contacts from Account > Contact sub tab

EXPECTED BEHAVIOR
-----------------------
An X should be on each row to delete Account related Contacts

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Account > Contact su1b tab
2. There is not an X to remove the Contact association

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot remove the Contact association.

Cause

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In this Document
Symptoms
Cause
Solution
References


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