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Request To Resubmit functionality is not working in the External Supplier Approval notification (Doc ID 2451199.1)

Last updated on SEPTEMBER 25, 2018

Applies to:

Oracle Fusion Supplier Model Cloud Service - Version 11.13.18.05.0 and later
Oracle Fusion Supplier Portal Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.05.0 version, Manage Supplier

ACTUAL BEHAVIOR
---------------
unable to perform "Request to Resubmit" to external supplier registration

EXPECTED BEHAVIOR
-----------------------
Able to perform "Request to Resubmit" to external supplier registration

STEPS
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The issue can be reproduced at will with the following steps:
1.Setup and Maintenance => Configure Procurement Business Function => selected BU and click on ok => click on "Spend Authorized Supplier Registration URL" User registered external supplier and external supplier registration has approvals and also showing approvers list
2. Approver open supplier approval notification and noticed incomplete registration setup's so clicked on "Request to Resubmit" with reason. User is still able to see that approval notification in the bell/worklist. Notification should not be there once approved took action.
3. Procurement => Suppliers => Manage Supplier Registration Requests => open supplier => Supplier Approval Status is "Pending Approval" instead of "Not Submitted". And also don't see "Request to Resubmit" details in the Approval History

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot perform Request to Resubmit to the external supplier

Changes

 

Cause

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