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Sharing Contacts From Outlook To Oracle Sales Cloud (Doc ID 2451321.1)

Last updated on MAY 27, 2022

Applies to:

Oracle Fusion CX Sales Cloud Service - Version to N/A [Release 1.0]
Information in this document applies to any platform.


On :, Microsoft Outlook

How can users decide which Contacts to share with Sales Cloud?

An user, for example, has already many Contacts in Sales Cloud. However, not all are related to Accounts or relevant to Sales Cloud.

  1. How can a user decide when creating a new contact in Outlook if he wants to share it or not?
  2. How can this user chose to remove some contacts from Sales Cloud and only keep them in Outlook?


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In this Document
 1. There are two types of contacts in Oracle Sales Cloud for Outlook:
 2. In order to remove some contacts from OSC but to keep them in Outlook, there are to possibilities:

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