My Oracle Support Banner

Dispute Workflow Notification Is Not Submitted for the Analyst. When User Accept or Reject the Dispute Notification, Nothing Happens. The Status is Still New (Doc ID 2451364.1)

Last updated on MARCH 25, 2019

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.13.18.05.0 and later
Oracle Fusion Incentive Compensation - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

When user Accept or Reject the dispute notification, nothing happens. The status is still New.


STEPS
1. User customize the Dispute workflow task  ( Note:  This is not supported. See ER 25403770 )
2. Create a dispute
3. User accept the notification and no changes to the dispute status.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.