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Users Are Receiving Error that They Cannot Build More Workbooks Due to Limit even though They Have Not Reached Limit (Doc ID 2452005.1)

Last updated on NOVEMBER 04, 2020

Applies to:

Oracle Retail Merchandise Financial Planning Enterprise Edition Cloud Service - Version 16.0 and later
Oracle Retail Predictive Application Server - Version 16.0 and later
Information in this document applies to any platform.

Symptoms

After patching to 16.0.3.10, several users are receiving error that they have reached the maximum number of workbooks even though they do not see any workbooks to delete:

Users are unable to create any new workbooks due to this error.

Cause

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