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Application User Settings Are Not Retained from One PVD Session to Another (Doc ID 2452099.1)

Last updated on MAY 10, 2019

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.1 to 18.7 [Release 17.1 to 18.7]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

Primavera Virtual Desktop (PVD) in Oracle Cloud-hosted environments operates on multiple servers, and there is no guarantee which server will be utilized for a given PVD session.  User session details from one server are not propagated to the other servers; as a consequence, if a user is on server A for one session and on server B for the next one, the user's previous session details (i.e. in-application settings such as startup filters, layouts, etc.) are not carried over to the next session.  Thus for most PVD sessions the user must re-select settings that were being used in the previous session.

EXPECTED BEHAVIOR

Each user's previous session details should be in effect for each subsequent PVD session regardless of which application server is being utilized for a session.

 

The issue can be reproduced at will with the following steps:

  1. A user's first PVD session is hosted on server A. The user specifies their account and selects a database, then opens P6 and, for example, changes some startup filter settings or selects a non-default layout.
  2. That user's second PVD session is hosted on server B. The changes they made in their previous session do not take effect.
  3. If the user's third PVD session happens to get hosted on server A again, the original changes from the first session are in effect.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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