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RF Verification Output Fails "An error occurred while copying file to LogFire FTP" (Doc ID 2452674.1)

Last updated on SEPTEMBER 27, 2018

Applies to:

Oracle Warehouse Management Enterprise Edition Cloud Service - Version 9.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 9.0.0 version, Input and Output Interfaces

When attempting to verify any Inbound Shipment using RF transaction 'Verify Shipment',
the following error occurs and is shown in 'Output Interface' screen.

ERROR
-----------------------
An error occurred while copying file to LogFire FTP


EXPECTED BEHAVIOR
-----------------------
This transaction is supposed to generate a SVS (Inbound Shipment Verification) output file and copy it to SFTP path:

/data/CUSTOMER/OutPut/PO Receipt

This is not happening when using the RF to verify the shipment, but when performing the verification from UI in IB Shipment screen the SVS file is generated and copied successfully.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to the handheld pocket device (RF)
2. Navigate to Verify Shipment transaction and open it
3. Scan Inbound Shipment number
4. In WMS UI, open Output Interfaces screen
5. The last record for Interface Type 'Inbound Shipment Verifications Export' will show error 'An error occurred while copying file to LogFire FTP'

Cause

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In this Document
Symptoms
Cause
Solution


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