Activity Imported Data Not Visible From Other Users
(Doc ID 2452764.1)
Last updated on DECEMBER 22, 2020
Applies to:
Oracle Fusion Engagement Cloud Service - Version 11.13.18.05.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.18.05.0 version, Activity Management
ACTUAL BEHAVIOR
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Activity Imported data not visible from other users
you have created activities via import by assigning to a sales rep. Sales rep is able to view the activities. where as his top management is not able to view these imported activities, whereas manually created activities are visible from all logins.
EXPECTED BEHAVIOR
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All activities should be visible to user
STEPS
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The issue can be reproduced at will with the following steps:
1. Log in to Fusion applications
2. Navigate to Activities -> Search for an imported activity
3. Not found
BUSINESS IMPACT
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This issue is impacting viewing all activities for top management in he hierarchy
Cause
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In this Document
Symptoms |
Cause |
Solution |