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Activity Imported Data Not Visible From Other Users (Doc ID 2452764.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion Engagement Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.05.0 version, Activity Management

ACTUAL BEHAVIOR
---------------
Activity Imported data not visible from other users

you have created activities via import by assigning to a sales rep. Sales rep is able to view the activities. where as his top management is not able to view these imported activities, whereas manually created activities are visible from all logins.
 

EXPECTED BEHAVIOR
-----------------------
All activities should be visible to user

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in to Fusion applications
2. Navigate to Activities -> Search for an imported activity
3. Not found

BUSINESS IMPACT
-----------------------
This issue is impacting viewing all activities for top management in he hierarchy

Cause

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In this Document
Symptoms
Cause
Solution


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