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Contract Import Error: More Than One Attribute Matches The Other Attribute That You Entered (Doc ID 2453107.1)

Last updated on JUNE 27, 2022

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version and later
Information in this document applies to any platform.


On : version, File Import/Export

Customer trying to import Service Contracts, specific sets of records are failing.
Checked the party site details in application and its valid and active Party Site Number.

"More than one attribute {ATTRIBUTE_NAME1} matches the attribute {ATTRIBUTE_NAME2} that you entered. Enter a unique ID. (OKC-196327)A matching record of type HZ_PARTY_SITES cannot be found using the value of the attribute SHIP_TO_PARTY_SITE_ID provided, or the matching record is not active. (MKT-285217) Cause: No record exists with the specified attribute value or a matching record does exist however it is not active. Action: Update the attribute value to reference an existing, active record."

The issue can be reproduced at will with the following steps:
1. create import zip file
2. import zip file

The issue has the following business impact:
Due to this issue, users cannot perform import processes.


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