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Getting 401 Unauthorized Error Using Webservices to Update Rates (Doc ID 2454147.1)

Last updated on MARCH 27, 2019

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.13.18.05.0 and later
Oracle Fusion Incentive Compensation - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

After upgrade to 13.18B, user can not use webservices to update the rates.

ERROR

10.4.2 401 Unauthorized The request requires user authentication. The response MUST include a WWW-Authenticate header field (section 14.46) containing a challenge applicable to the requested resource. The client MAY repeat the request with a suitable Authorization header field (section 14.8). If the request already included Authorization credentials, then the 401 response indicates that authorization has been refused for those credentials. If the 401 response contains the same challenge as the prior response, and the user agent has already attempted authentication at least once, then the user SHOULD be presented the entity that was given in the response, since that entity MAY include relevant diagnostic information. HTTP access authentication is explained in section 11.

 

WEBSERVICE

https://<pod>.fa.us2.oraclecloud.com:443/fscmService/RateTableServiceService?WSDL

 

PAYLOAD

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:typ="http://xmlns.oracle.com/apps/incentiveCompensation/cn/compensationPlanSetup/rateTables/rateTableService/types/"
xmlns:rat="http://xmlns.oracle.com/apps/incentiveCompensation/cn/compensationPlanSetup/rateTables/rateTableService/">
<soapenv:Header/>
<soapenv:Body>
<typ:createUpdatePerformanceMeasureRate>
<typ:buName>LA</typ:buName>
<typ:participantId>116001</typ:participantId>
<typ:compensationPlanName>LA_SYSTEMS_IC1</typ:compensationPlanName>
<typ:planAssignmentStartDate>2018-07-01</typ:planAssignmentStartDate>
<typ:planAssignmentEndDate>2018-12-31</typ:planAssignmentEndDate>
<typ:planComponentName>Revenue 1</typ:planComponentName>
<typ:measureName>REV 1 Annual PM</typ:measureName>
<typ:rateTableName>Common Rate Table</typ:rateTableName>
<typ:rateAssignmentStartDate>2018-07-01</typ:rateAssignmentStartDate>
<typ:rateAssignmentEndDate>2018-12-31</typ:rateAssignmentEndDate>
<!--Zero or more repetitions:-->
<typ:rateList>
<!--Optional:-->
<rat:RateDimensionName>Common Rate
Dimension</rat:RateDimensionName>
<!--Optional:-->
<rat:RateTierValue>0-5.00001</rat:RateTierValue>
</typ:rateList>
<typ:value>0</typ:value>
</typ:createUpdatePerformanceMeasureRate>
</soapenv:Body>
</soapenv:Envelope>

 

RESPONSE

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Draft//EN">
<HTML>
<HEAD>
<TITLE>Error 401--Unauthorized</TITLE>
</HEAD>
<BODY bgcolor="white">
<FONT FACE=Helvetica><BR CLEAR=all>
<TABLE border=0 cellspacing=5><TR><TD><BR CLEAR=all>
<FONT FACE="Helvetica" COLOR="black" SIZE="3"><H2>Error
401--Unauthorized</H2>
</FONT></TD></TR>
</TABLE>
<TABLE border=0 width=100% cellpadding=10><TR><TD VALIGN=top WIDTH=100%
BGCOLOR=white><FONT FACE="Courier New"><FONT FACE="Helvetica"
SIZE="3"><H3>From RFC 2068 <i>Hypertext Transfer Protocol --
HTTP/1.1</i>:</H3>
</FONT><FONT FACE="Helvetica" SIZE="3"><H4>10.4.2 401 Unauthorized</H4>
</FONT><P><FONT FACE="Courier New">The request requires user authentication.
The response MUST include a WWW-Authenticate header field (section 14.46)
containing a challenge applicable to the requested resource. The client MAY
repeat the request with a suitable Authorization header field (section 14.8).
If the request already included Authorization credentials, then the 401
response indicates that authorization has been refused for those credentials.
If the 401 response contains the same challenge as the prior response, and
the user agent has already attempted authentication at least once, then the
user SHOULD be presented the entity that was given in the response, since
that entity MAY include relevant diagnostic information. HTTP access
authentication is explained in section 11.</FONT></P>
</FONT></TD></TR>
</TABLE>

</BODY>
</HTML>

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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