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Unable to Assign OBS (Responsible Manager) to EPS, WBS or Project etc. the Select Button in OBS Dialog Box is Greyed Out. (Doc ID 2454609.1)

Last updated on FEBRUARY 21, 2019

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.8 to 18.8 [Release 18.8]
Primavera P6 Enterprise Project Portfolio Management - Version 18.8 to 18.8 [Release 18.8]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR:

Unable to assign OBS (Responsible Manager) to EPS, WBS or Project etc. The Select button in OBS dialog box is greyed out.

ADDITIONAL INFORMATION:

The user has Superuser Privilege (Admin Super User).

EXPECTED BEHAVIOR:

To have access to the Select button on the Select Responsible Manager Window --> OBS element.

STEPS TO REPRODUCE:

Steps to reproduce the issue,
1. Login to P6Web.
2. Navigate Project, EPS. Select the EPS.
3. Click on the Responsible Manager.
4. On the Select Responsible Manager Window, Select any of the OBS element,
5. Try to Click Select Button (is greyed out).

BUSINESS IMPACT:

The issue has the following business impact:
Due to this the users are not able to assign any Responsible Manager to the Project level.

Cause

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In this Document
Symptoms
Cause
Solution
References


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