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Error: "[nQSError: 17001] Oracle Error Code: 3135, Message: ORA-03135: Connection Lost Contact" Attempting To Load A Dashboard Analysis In OBIEE 12c (Doc ID 2454858.1)

Last updated on DECEMBER 03, 2019

Applies to:

Primavera Analytics Cloud Service - Version 17.11.0.0 and later
Primavera Analytics - Version 17.11.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to execute a dashboard analysis within OBIEE 12c, the following error occurs causing analysis execution to fail:

ERROR
-----------------------
Analysis Error:
View Display Error
Odbc driver returned an error (SQLExecDirectW).

Error Details
Error Codes: OPR4ONWY:U9IM8TAC:U9IM8TAC:U9IM8TAC:U9IM8TAC:U9IM8TAC:OI2DL65P

State: HY000. Code: 10058 [NQODBC] [SQL_STATE: HY000] [nQSError: 10058] A general error has occurred. (HY000)
State: HY000. Code: 43113 [NQODBC] [SQL_STATE: HY000] [nQSError: 43113] Message returned from OBIS. (HY000)
State: HY000. Code: 43119 [NQODBC] [SQL_STATE: HY000] [nQSError: 43119] Query Failed: (HY000)
State: HY000. Code: 17001 [NQODBC] [SQL_STATE: HY000] [nQSError: 17001] Oracle Error code: 3135, message: ORA-03135: Connection lost contact Process ID: ### Session ID: ### Serial number: ### at OCI call OCIStmtExecute. (HY000)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Login to OBIEE
  2. Select Dashboard dropdown and click the applicable dashboard
  3. Note the error which occurs while loading the dashboard

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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