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Overlay Popup Loading Under a Gray Layer, Popup unclickable (Doc ID 2455036.1)

Last updated on NOVEMBER 27, 2019

Applies to:

Oracle Commerce Cloud Service - Version N/A to N/A
Information in this document applies to any platform.


Customer has used OOTB Popup Stack to create Quickview of products.

However, due to customization, Popup window is open underneath a gray layer.

By Pressing F12 and inspecting this element, it is noticed this layer is called

Which is supposed to be a faded gray layer between the background window and the new popup window. Instead, it is on top of the entire page blocking any possible content.


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