New Hire Life Event Goes To Processed Status For Converted Employees
(Doc ID 2455501.1)
Last updated on JULY 04, 2023
Applies to:
Oracle Fusion Benefits Cloud Service - Version 11.13.18.05.0 and laterOracle Fusion Benefits - Version 11.12.1.0.0 and later
Information in this document applies to any platform.
Symptoms
On : 11.13.18.05.0 version, Manage Benefits
ACTUAL BEHAVIOR
---------------
When attempting to convert 'Pending Worker' to 'Employee' and process the New Hire LE, It goes to a processed status
EXPECTED BEHAVIOR
-----------------------
Expect New Hire Life event goes to started status.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Employees are fed from Taleo as pending workers and then converted into employees
Process New Hire Life Event
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot enroll in benefits
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |
| References |