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Issue With Echo Suppression On Oracle Sales Cloud Events (Doc ID 2455634.1)

Last updated on JUNE 13, 2019

Applies to:

Oracle Integration - Version 17.4.1 and later
Information in this document applies to any platform.


This knowledge article reflects updated product names. Oracle Integration Classic (OIC-C) was formerly known as Oracle Integration Cloud (OIC). Please see KM for the full list of recently renamed PaaS services.

For the following setup, an issue with the OIC-C Integration subscribing to OSC Contact/Account Events (Create/Update Type) is being seen.

How can the setup be modified that we do not receive the On Update Event for the Contact (or Organization), when we are creating the new Original System Reference from On Create Event based OIC-C Integration?


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