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Custom Field value not getting changed in the AfterField Trigger (Doc ID 2455699.1)

Last updated on NOVEMBER 28, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.02.0 version, Opportunities

ACTUAL BEHAVIOR
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Value of the Custom Text Attribute stays after changing Custom FCL Attribute to something different

STEPS
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The issue can be reproduced at will with the following steps:

1. Create Opportunity from Opportunities page
2. Choose the Custom FCL value
3. Enter the Custom Text Attribute value
4. Change the Custom FCL value to a different value
5. The dependent Custom Text Attribute value stays the same as this becomes a non-editable field. According to Our requirement, it should become null.


In Custom Text field Attribute, the script is written to make field conditionally required based on a Criteria and to make field conditionally read-only based on a Criteria.
Please find the attached screenshot to review Script.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot modify Custom Text Attribute.

Cause

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In this Document
Symptoms
Cause
Solution
References


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