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Error (Remote Region error #4) while opening "Manage Service Milestone Configuration" task (Doc ID 2456088.1)

Last updated on NOVEMBER 28, 2019

Applies to:

Oracle Fusion Engagement Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.05.0 version, Service Requests

error While opening Manage Service Milestone configuration

 I am trying to create and manage milestones for service requests using the Manage Service Milestone Configuration task in Functional Setup Manager but every time i open this tab i receive this error:
Unable to retrieve content. Additional information for "Remote Region error #4":
An error occurred while invoking task Manage Service Milestone Configuration. Review the FunctionalSetupServer logs for more details on this error. Contact your help desk..

Cause

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In this Document
Symptoms
Cause
Solution


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