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ORA-56720: I/O Data Limit Exceeded - Call Aborted Error Search With CITY And Contact Score (Doc ID 2456090.1)

Last updated on MARCH 23, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

ORA-56720: I/O data limit exceeded - call aborted Error

When you query on Sales Cloud UI with certain criteria, getting 'ORA-56720: I/O data limit exceeded - call aborted' error popup.

Search criteria

All Records I Can See
City: HOUSTON
Contact Score: A2

ERROR
-----------------------
ORA-56720: I/O data limit exceeded - call aborted' error popup.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in to Fusion Applications
2. Navigate to Contacts
3. Search with this criteria

All Records I Can See
City: HOUSTON
Contact Score: A2

4. Getting an error

BUSINESS IMPACT
-----------------------
This issue is impacting customer ability to search across contacts

Cause

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In this Document
Symptoms
Cause
Solution
References


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