ORA-56720: I/O Data Limit Exceeded - Call Aborted Error Search With CITY And Contact Score (Doc ID 2456090.1)

Last updated on DECEMBER 22, 2020

Applies to:

Symptoms

ORA-56720: I/O data limit exceeded - call aborted Error

When you query on Sales Cloud UI with certain criteria, getting 'ORA-56720: I/O data limit exceeded - call aborted' error popup.

Search criteria

All Records I Can See
City: HOUSTON
Contact Score: A2

ERROR
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ORA-56720: I/O data limit exceeded - call aborted' error popup.


STEPS
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The issue can be reproduced at will with the following steps:
1. Log in to Fusion Applications
2. Navigate to Contacts
3. Search with this criteria

All Records I Can See
City: HOUSTON
Contact Score: A2

4. Getting an error

BUSINESS IMPACT
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This issue is impacting customer ability to search across contacts

Cause

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