My Oracle Support Banner

Oracle Recruiting Cloud Service: When moving a candidate to "Move To HR" status - Error received (Doc ID 2456153.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Recruiting Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

 When attempting to move a candidate who is in an 'Accepted' state to "Move to HR", the user receives the error below and remains in the 'Accepted' state:
"Error - An application error occurred. See the incident log for more information."

Changes

 Fixed in 13.18.05 PB9

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.