My Oracle Support Banner

Oracle CEC Site Not Showing Up In Internet Explorer 11 (Doc ID 2456971.1)

Last updated on OCTOBER 21, 2019

Applies to:

Content and Experience Cloud Service - Version 14.1.0.0.0 and later
Content and Experience Cloud Classic - Version 18.1.2 and later
Information in this document applies to any platform.

Symptoms

On  Sites Cloud Service

ACTUAL BEHAVIOR
---------------
Oracle CEC sites not showing up in IE 11

All the CEC sites do not load up in the IE browser while they open up just fine in Chrome Browser.

The page is blank. When look at source code everything seems fine.

In IE console shows following error:

EXPECTED BEHAVIOR
-----------------------
That the CEC sites load fine in IE 11

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Load a CEC site with IE 11

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view CEC site with IE 11

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.