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Fusion Global Payroll: Hiring Is Failing with the Employment Level Entered Because It Is Not Eligible for the Element Annual (Doc ID 2457467.1)

Last updated on OCTOBER 08, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.20.10.0 and later
Oracle Fusion Global Payroll - Version 11.12.1.0.0 and later
Information in this document applies to any platform.
This note was created for Release 11.12.1.0.0. The note has been reviewed and is current for release 11.13.20.10.0.

Symptoms

When attempting to hire a new employee, the following error occurs.

ERROR

Trace is showing the following fault:

BusinessFault : {http://xmlns.oracle.com/apps/hcm/employment/core/transactionApprovalService/}ServiceException. Client received SOAP Fault from server : JBO-29000: Unexpected exception caught: oracle.jbo.JboException, msg=JBO-29000: Unexpected exception caught: oracle.apps.fnd.applcore.messages.ApplcoreException, msg=JBO-CMP:::CMP_SAL_ELEM_ENT_FAIL_ERR_MSG: CMP-1005343Salary element entry could not be created.Reason for this error: The employment level entered is not eligible for the element Annual on 2018-09-03..JBO-29000: Unexpected exception caught: oracle.apps.fnd.applcore.messages.ApplcoreException, msg=JBO-CMP:::CMP_SAL_ELEM_ENT_FAIL_ERR_MSG: CMP-1005343Salary element entry could not be created.Reason for this error: The employment level entered is not eligible for the element Annual on 2018-09-03..JBO-CMP:::CMP_SAL_ELEM_ENT_FAIL_ERR_MSG: CMP-1005343Salary element entry could not be created.Reason for this error: The employment level entered is not eligible for the element Annual on 2018-09-03..


STEPS

The issue can be reproduced with the following step:

Hire a new employee. Error occurs

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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