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Global Transfers are Failing with Error: JBO-25019 (Doc ID 2457498.1)

Last updated on APRIL 10, 2019

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to perform a Global Transfer, the following error is received:


ERROR
____________
msg=JBO-25019: Entity row with key oracle.jbo.Key[300000073314600 2018-09-27 4712-12-31 1 Y ] is not found in AssignmentDPEO


FAULT_NAME=ServiceException::FAULT_TEXT=com.oracle.bpel.client.BPELFault: faultName:
{{http://xmlns.oracle.com/apps/hcm/employment/core/transactionApprovalService/}ServiceException}
messageType: {{http://xmlns.oracle.com/adf/svc/errors/}ServiceException}
parts: {{
ServiceErrorMessage=xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">29000JBO-
29000: Unexpected exception caught: oracle.jbo.RowAlreadyDeletedException, msg=JBO-25019: Entity row
with key oracle.jbo.Key[300000073314600 2018-09-27 4712-12-31 1 Y ] is not found in
AssignmentDPEO.SEVERITY_ERROR<tns:detail
xsi:type="tns:ServiceErrorMessage">25019JBO-25019: Entity row with
key oracle.jbo.Key[300000073314600 2018-09-27 4712-12-31 1 Y ] is not found in
AssignmentDPEO.SEVERITY_ERROR<tns:exceptionClassName
>oracle.jbo.RowAlreadyDeletedExceptiono
racle.jbo.JboException}
cause: {null}


STEPS
______________
The issue can be reproduced at will with the following steps:

1. Perform Global Transfer incognito mode. (InPrivate is turned on.)

2. Skipping the first two train stops and only updating Employment and Compensation

3. Review and Submit.

4. Get the message that it is updated.

5. Get the notification that it was approved.

6. Then get a failed with errors message.




Cause

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In this Document
Symptoms
Cause
Solution
References


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