My Oracle Support Banner

Apps Missing Even When Enabled for User in Global Admin (Doc ID 2457583.1)

Last updated on MARCH 26, 2019

Applies to:

Oracle Prime Cloud Service - Version 18.9 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

User cannot see apps even though they are enabled for the user in Global Admin.

EXPECTED BEHAVIOR

Expect to see apps that are marked as visible for the user in Global Admin.

STEPS

The issue can be reproduced at will with the following steps:

  1. Log into Prime Projects.
  2. Attempt to view apps that are not hidden via Global Admin. Will not see them.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.