My Oracle Support Banner

Why Do I Have Multiple Cloud Account Activation Emails for the Same Order? (Doc ID 2457601.1)

Last updated on OCTOBER 10, 2018

Applies to:

Oracle Compute Cloud Service - Version N/A and later
Oracle Cloud Infrastructure - Version N/A and later
Java Cloud Service - Version N/A and later
Oracle Database Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Customer has received multiple activation emails for different parts of the same order number.

Changes

 A new non-metered (i.e.not universal credits) order has been placed for Oracle Cloud Services.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.