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Oracle Fusion Learning Cloud: Java.Lang.NullPointerException for Standalone Course (Doc ID 2457686.1)

Last updated on NOVEMBER 04, 2018

Applies to:

Oracle Fusion Learning Management Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

On : 18.05 version, Learner Experience

Java.Lang.NullPointerException for Standalone Course

When do we get the error ‘java.lang.NullPointException’?
• When the user has never accessed the course before
• When accessing the course in Firefox, Chrome, IE, and Edge
• When accessing the course On VPN, Off VPN, Off West Corporation network (personal computer)
• All types of courses are displaying the error
o This error has been seen in courses that were published with SWF and HTML5
o This error has been seen in courses that were published with HTML5 only
o This error has been seen in SCORM and HACP
• Multiple End Users are receiving the error

ERROR
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Java.Lang.NullPointerException

STEPS
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The issue can be reproduced at will with the following steps:
1. Steps can vary based on the scenario's mentioned in the above description

Cause

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In this Document
Symptoms
Cause
Solution
References


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