Planning Cloud: Smart View Sessions Logout Periodically and will Prompt for Credentials
(Doc ID 2458152.1)
Last updated on SEPTEMBER 30, 2022
Applies to:
Oracle Planning and Budgeting Cloud Service - Version N/A to N/A [Release 11.1]Information in this document applies to any platform.
Symptoms
After approximately three minutes of inactivity the SmartView Session will timeout and the user is prompted to enter login credentials again.
Confirmed HTTP Session Timeout (KeepAliveTimeout, ReceiveTimeout, ServerInfoTimeout) configured correctly per Oracle Smart View for Office Installation and Configuration Guide section "Smart View HTTP Session Timeout".
https://docs.oracle.com/applications/smartview/720/SVNST/smart_view_http_session_timeout.htm#SVNST-troubleshooting_29
Also confirmed behavior not related to a proxy timeout.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |