My Oracle Support Banner

Unable To Download Bank Statement File From Citi Bank (Doc ID 2458228.1)

Last updated on OCTOBER 10, 2018

Applies to:

Oracle Fusion Cash Management Cloud Service - Version and later
Information in this document applies to any platform.


Unable to download SFTP file from Citibank server. SFTP connectivity is fine, yet no file is downloaded during Process Electronic Payment File run.
Log shows error

FINE: Stopping Transport Protocol File handle could not be opened
  at sftpgettest.main(


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.