My Oracle Support Banner

Unable To Download Bank Statement File From Citi Bank Host (Doc ID 2458228.1)

Last updated on APRIL 09, 2019

Applies to:

Oracle Fusion Cash Management Cloud Service - Version 11.13.17.11.0 and later
Information in this document applies to any platform.

Goal

Unable to download SFTP file from Citi bank server with server name similar to *.citi.ms.gxs.com.

SFTP connectivity is fine, yet no file is downloaded during Process Electronic Payment File run.

Log shows error

FINE: Stopping Transport Protocol
oracle.xdo.delivery.ssh2.SshException: File handle could not be opened
  at oracle.xdo.delivery.ssh2.sftp.SftpClient.get(SftpClient.java:766)
  at oracle.xdo.delivery.ssh2.sftp.SFTPUtil.get(SFTPUtil.java:391)
  at sftpgettest.main(sftpgettest.java:79)
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.