While Creating Secondary Assignment, Getting Error: Salary element entry could not be created. (CMP-1005343) (Doc ID 2458670.1)

Last updated on OCTOBER 11, 2018

Applies to:

Symptoms

On : 11.13.18.05.0 version, Global Payroll

When attempting to create secondary assignment and try assign salary to the employee,
the following error occurs:

ERROR
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Salary element entry could not be created. (CMP-1005343)
Reason for this error: The identifier 300000006xxxx31 for the payroll relationship, employment terms, or assignment passed to the entry level ID parameter is invalid.

STEPS
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The issue can be reproduced at will with the following steps:
1. creating the secondary assignment;
2. assigning salary to that employee;
3. stuck error is faced.

Support video conference details update on the issue:
Following steps were performed to reproduce the issue:
1. Hire a person as of 1/may/18 ( With compensation, payroll and other required fields).
2. Perform assignment update as of 1/jun/18 (i.e future date) select action: "Add Assignment".
3. During the compensation detail page, you will find wrong start date appear.

Expected behavior, it should have start date as 1/jun/18.
The issue is replicated, regardless of person records.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot create secondary assignment and assign salary to respective employee.

Changes

Cause

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