My Oracle Support Banner

Users Getting Two Emails For Every Journal Approval And For at End of ESS Program (Doc ID 2458718.1)

Last updated on FEBRUARY 17, 2020

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

Users are getting two emails for every journal approval and for each program ends. 

If an invoice goes to approval , users getting emails twice for each Payable invoice and for the journals.

They are also getting emails twice for ESS process end notification such as trial balance scheduling and auto post journal programs.


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.