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Error When Accepting Lead - You Cannot Accept The Selected Leads Because The Following Number Of Leads Are Owned: {NUM_X}. Number Of Leads Considered For Acceptance: {NUM_Y} . (MKL-315017) (Doc ID 2459286.1)

Last updated on MARCH 21, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When trying to accept a lead, one of the users got the following error: "You cannot accept the selected leads because the following number of leads are owned: {NUM_X}. Number of leads considered for acceptance: {NUM_Y} . (MKL-315017)"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Leads -> Find lead and open it
2. Click the Accept button located next to Owner Leads field

Cause

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In this Document
Symptoms
Cause
Solution
References


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