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AR: Print Receivables Transactions Doesn't Email The Invoice (Doc ID 2459789.1)

Last updated on AUGUST 24, 2020

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Fusion, 11.13.18.05.0 version, Printing invoices. Trying to print invoices to send the email, the process ends with error


ERROR:
----------------
Oracle Callable statement executed successfully
Before Closing Oracle statement
After Closing Oracle statementFollowing child requests were not successful:
 
Request Id State Process
------------------- ------------ --------------------
67388 Error InvoicePrintReport
State of the child request : Error
Request State : 10
Entered error block
Error Type :2


EXPECTED BEHAVIOR
-----------------------
Expecting to be able to send invoices to customer



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Navigator > Tools > Scheduled Processes
2. Click Schedule New Process
3. Search for Print Receivables Transactions
4. Enter Parameters
5. Submit
6. Review the process and observed the error described appears


Cause

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In this Document
Symptoms
Cause
Solution


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