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Unable To Change Visibility Property Of Custom Fields (Doc ID 2460463.1)

Last updated on OCTOBER 15, 2018

Applies to:

Instantis EnterpriseTrack Cloud Service - Version 15.2.6.0 to 16.1.0.0 [Release 15.2 to 16.1]
Instantis EnterpriseTrack - Version 15.2.6.0 to 16.1.0.0 [Release 15.2 to 16.1]
Information in this document applies to any platform.

Symptoms

When attempting to change a required pre-defined field to invisible, in version 15.2 or earlier the following error occurs.

ERROR

Administration: Edit User-defined Field Error. Please correct the errors shown below, and try again.
Invisible fields cannot be required.


STEPS to Verify

  1. Access as app_admin
  2. Navigate to Administration > Application Configuration > Custom Fields
  3. Navigate to ◾Manage Custom Fields For Project
  4. Select Edit for configured as REQUIRED field
    1. Change Visible to No, Click Update
    2. RESULT: Administration: Edit User-defined Field Error. Please correct the errors shown below, and try again.
  5. The field has visible property as FALSE; please change filterable property to FALSE.
    1. Change Visible to No, and Display in Filters to No, Click Update
    2. RESULT: Administration: Edit User-defined Field Error. Please correct the errors shown below, and try again.
  6. Invisible fields cannot be required.

Changes

 Business Use Case desired change for product configuration prior to version 16.1

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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