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Cannot Encode with Meddra and Instead Showing Hourglass Icon (Doc ID 2460965.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety Cloud Service - Version 7.0 to 8.0 [Release 7.0 to 8.0]
Oracle Life Sciences Argus Safety - Version 7.0.0 to 8.0 [Release 7.0.0 to 8.0]
Information in this document applies to any platform.


Cannot encode via Meddra dictionary. Instead, it shows an hourglass icon but no encoding occurs nor are there any error messages.




  Argus console > enabled modules > DSNavigator - This was found enabled . This module used for  central coding but customer wants to allow user to encode meddra terms



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