My Oracle Support Banner

Cannot Encode with Meddra and Instead Showing Hourglass Icon (Doc ID 2460965.1)

Last updated on DECEMBER 04, 2023

Applies to:

Oracle Life Sciences Argus Safety Cloud Service - Version 7.0 to 8.0 [Release 7.0 to 8.0]
Oracle Life Sciences Argus Safety - Version 7.0.0 to 8.0 [Release 7.0.0 to 8.0]
Information in this document applies to any platform.

Symptoms

Cannot encode via Meddra dictionary. Instead, it shows an hourglass icon but no encoding occurs nor are there any error messages.

 

 

Changes

  Argus console > enabled modules > DSNavigator - This was found enabled . This module used for  central coding but customer wants to allow user to encode meddra terms

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.