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E-Mail Notification : Auto-Creation Notification Does Not Contain Attachments When the Record Is Created From A Source In the Self-Service Portal (Doc ID 2461649.1)

Last updated on NOVEMBER 30, 2018

Applies to:

Primavera Unifier Cloud Service - Version 16.2.0.0 to 17.7 [Release 16.2 to 17.7]
Primavera Unifier - Version 16.2.0.0 to 17.7 [Release 16.2 to 17.7]
Information in this document applies to any platform.

Symptoms

On Unifier : Version 16.2.3

When a Business Process (BP) record in a self-service portal auto-creates another record at the Project/Shell level, and configuration/setup dictates that Record Information + any other Record Attachments are included in an e-mail notification for the auto-created record.

EXPECTED BEHAVIOR
-----------------------
Attachments will be received in the e-mail notification.

ACTUAL BEHAVIOR
---------------
Record Attachments are not included in the e-mail notification when a Business Process (BP) record is created in self-service portal and another record is auto-created at the shell level.

The email notification for the auto-created record is received but the attachments are not included.

Cause

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In this Document
Symptoms
Cause
Solution
References


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