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Leads And Opportunity Are Not Visible In Spring Board in REL13 (Doc ID 2461720.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

Most of the users are not able to see the leads and opportunity on the Spring Board. We set the following code in EL Expression through Structure:
Code:
#{(SystemInfo.podType.CRM or SystemInfo.offering.Sales) and (!securityContext.userInRole['ORA_ZPM_PARTNER_SALES_REPRESENTATIVE_JOB,ORA_ZPM_PARTNER_SALES_MANAGER_JOB,ORA_ZPM_PARTNER_ADMINISTRATOR_JOB'])}

when we validate it, we are getting "false" . so we tried removing the first line in the above code i.e., "(SystemInfo.podType.CRM or SystemInfo.offering.Sales)" and we are getting "true" now. I checked in the offerings for Sales and it is showing as enabled. so the problem is with this statement "(SystemInfo.podType.CRM or SystemInfo.offering.Sales)" - it is returning false for us which should be true.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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