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ERROR MESSAGE UPON RUNNING FUTURE LIFE EVENTS FOR GLOBAL TRANSFER EMPLOYEE(S) (Doc ID 2462073.1)

Last updated on SEPTEMBER 09, 2020

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

ERROR MESSAGE UPON RUNNING FUTURE LIFE EVENTS FOR GLOBAL TRANSFER EMPLOYEE(S)

Receive an error message when trying to run future life events for employees that had a global transfer. Able to view enrollment results via Enrollment Results UI, however, unable to see element entries after global transfer of the employee. Ran the requisite files, however received an error message from the Program Information Diagnostic test.


ERROR
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Formula BAKR_BEN_DCFSA_PERIOD, line 47, an arithmetic, string, or conversion error occurred. (FF-1605000)
The value exceeded the allowable range. For example, a string value may be too long.


STEPS
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The issue can be reproduced at will with the following steps:
1. Create Dependent Gains Coverage Life event
2. Process Life Event
3. Receive Error



Cause

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In this Document
Symptoms
Cause
Solution


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