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Fusion Global HCM: Unable To Update Manage Salary Due To A Pending Transaction (Doc ID 2462165.1)

Last updated on APRIL 10, 2019

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.02.0 version, Global Human Resources

Unable to update Manage Salary due to a pending transaction message; however, nothing in BPM worklis

Need to update a person's salary; however, I get the message that says there is a pending transaction; When looking at the BPM Worklist, there is no pending salary adjustment.

When navigate to Manager Approval Transaction and search using his person #, there are several in progress transactions; however, the Process Name is blank so I'm unable to tell which one is related to Manage Salary.

ERROR
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Warning: Changes to this data are pending approval
You cannot update this data until the approval completes.




STEPS
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The issue can be reproduced at will with the following steps:
1. Manage Salary
2. Error occurs

Cause

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In this Document
Symptoms
Cause
Solution
References


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