My Oracle Support Banner

"View by Customer" Report. Condition cannot be evaluated: Error getting drill information: %% (Doc ID 2462369.1)

Last updated on APRIL 16, 2021

Applies to:

Oracle Fusion Revenue Management Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Financial Reporting and Analysis

When attempting to access the View By Customer report through FRC
the following error occurs.

Condition cannot be evaluated: Error getting drill information: SELECT " Bill-to Customer Details ":" Bill-to Customer Name" saw_0 FROM " Revenue Management - Revenue Recognition Real Time " WHERE "Bill-to Customer Details":" Bill-to Customer Name "

The issue can be reproduced at will with the following steps:

1. Go to Finacial Reporting Center Offerings
2. Search for View By Customer Report
3. Try to select parameter for BU


The issue has the following business impact:
Due to this issue, users cannot run the report effectively




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.